A ticket should open more than a gate.
HubTickets is built for the people on both sides of it. Instead of building first and selling later, we built it side by side with an operator and their team, solving the problems the industry and its customers had learned to live with.
Enterprise-grade platform
Built for scale, set up around how you run. Because operators deserve it
Reporting that goes deep
Sales, operations and finance, down to every cart line
Integrated with your stack
CRM, payments and point of sale, connected
Your data, actually owned
A dedicated cloud account, not a row in a shared table. Every cart line, scan and refund, always there.
Money lands in your account
Sell through your own merchant account. Takings arrive with you, and every payout is matched to the orders inside it, fees split to the line.
Complete control of the day
Shape it to the way you actually work, then change it by chat when plans move. Run the event, not the software.
Built on infrastructure that scales
+ moreOur philosophy
Understand it first, then build it.
We started HubTickets because we’d been frustrated first hand by traditional ticketing constraints, and the platform-first, customer-last mentality behind them. Our philosophy was, and always will be, to understand the business problem deeply and solve it alongside our partners.
Live in it
We learn our venues from the inside, because the real problems are never on a feature list.
Solve it
We work the answer out alongside the operators we build with, and some of ours the industry hadn’t seen before.
Build it in
The answer becomes part of the platform, never a spreadsheet on the side.
Worth the switch.
The things our team can’t stop talking about. They’re also why operators move to HubTickets.
ASK AI AND PLAN MY DAY
AI that books, not just chats.
Customers ask in plain words and the right tickets land in the basket at your real prices, or Plan my day builds their whole visit for them.
Added to the basket
4 tickets, your prices
10:00 am
Koala encounter
12:30 pm
Meal deal
2:00 pm
Reptile show
NATIVE BOOKING WIDGET
Your website keeps the sale.
The shop sits inside your own page, in your colours and fonts, and once they’ve paid, their order opens in the same spot.
PARTY PLANNER
The parent runs the party, not your phone line.
Invites, RSVPs, dietary notes and extra guests all run from the parent’s phone, and nobody downloads anything.
RSVP from Ruby R.
6 coming, 2 declined
Dietary note added
Nut allergy, on the kitchen’s list
Two seats added
10 booked
HUBERT, THE ADMIN ASSISTANT
Admin that doesn’t feel like admin.
There’s no way around it: ticketing is complex. So we built an assistant into the heart of Ticket Admin, rather than bolting it on. Ask for next year’s event “just like Halloween 2025” or a price change from a date, and nothing changes until you tap Confirm.
Repeat the 2025 Halloween event, but add a 15% price increase across all tickets
See more capabilities
Ticketing
Platform
NOT AN IT PROJECT
Switching isn’t the project you think it is. We set it all up for you.
Operators never really clock off, and general admission doesn’t pause for a software rollout. Yet the people running it have been underserved by their ticketing vendors for years.
We think you deserve better: white-glove onboarding that isn’t the 8 to 12 week project you’re used to, and a team that works through it all with you.
We learn your mix.
What you sell today and how, which of your systems could come together in HubTickets, and what new offerings you could add.
We find the upside.
Revenue you could be capturing, and moments where guests could have it easier.
No more bending to fit.
Things you were told couldn’t be done usually can, so you stop working around your system.
We set it up with you.
Your brand, passes and first hub, built alongside your team.
After launch, you’re talking to the team that built it, not a ticket queue.
Talk to us about your venueFrequently asked questions
Do our customers leave our website to pay?
No. The shop runs inside your own page, and once they’ve paid, their order opens in the same spot.
Who owns our customer data?
You do. It sits in a dedicated cloud account, separate from every other venue, and your reporting is built inside it.
Can the AI get a price wrong, or take a payment?
No. Every price, date and place comes from your live system, and the customer always reviews and pays in the normal checkout.
How quickly can we get started?
One click builds your starter brand, pass designs, email templates and first hub from your brand pack. Add your merchant account and you can start selling.
Do we need new scanners at the gate?
No. Any phone or tablet becomes a scanner, installed from the browser with no app store.
Does it work with what we already use?
Yes. HubSpot is built in, payments can run through your own merchant account with Apple Pay, Google Pay and Afterpay, and your POS can check HubTickets barcodes.
Can we bring our members across?
Yes, with their member numbers, photos and end dates intact.
See it running for your venue.
Every demo is built around your venue. We base it on your own website, events and prices, so you can see exactly what changes for your guests and your team.
Request a demo
An honest conversation with the people who built it.